Singapore Airlines will not be offering a ‘flight to nowhere’ after reviewing factors

Singapore-Airlines cabin crew with masks

Were you anticipating Singapore Airlines’ (SIA) ‘flight to nowhere’? While some may treat it as a joke, others are dying to get on a plane, even if it means landing back on home ground. That’s why earlier in August, Taiwan’s EVA Airlines offered something similar on a Hello Kitty-themed plane. It was definitely a well-received ‘getaway’ for some grounded travellers.

But we’ve just received news that SIA will not go ahead with their ‘flight to nowhere’ plan following a review of factors. This includes environmental implications and financial viability.

“An idea for a one-off short tour flight, or a ‘flight to nowhere’, was also initially considered but not pursued after the review,” said SIA.

With that said, the public can instead look forward to a range of new experiences launched by SIA. Discover Your Singapore Airlines is the theme behind the airline’s latest curation with these activities:

  • Restaurant A380 @Changi
  • Inside Singapore Airlines
  • SIA@Home
Restaurant A380 @Changi
sia-business-class-dining

Image Credits: Singapore Airlines

From Oct 24 to 25, SIA’s A380 will be welcoming diners. If you’re looking for a memorable dining experience on the world’s largest passenger aircraft, don’t miss out on dining onboard with SIA. You may choose your cabin classes accordingly.

Try out the signature international Singapore Airlines dishes or enjoy the best dishes from their Peranakan menu, specially designed by local chef Shermay Lee. Your meals will come with two complimentary alcoholic drinks and free flow of other beverages.

If you want to get a rare behind-the-scenes look at private access areas and explore SIA’s award-winning interiors furnished by renowned international designers, sign up for their exclusive pre-dining tour! Limited slots are available.

Other perks include limited-edition souvenirs and exclusive shopping discounts. For more information on Restaurant A380 @Changi, click through the link to view.

Inside Singapore Airlines
sia-batik-roses-craft-activities

Image Credits: Singapore Airlines

Just for two weekends, specifically Nov 21 to 22 and Nov 28 to 29, SIA will be opening their doors to give the public a rare inside look of its SIA Training Centre. You will gain insights over 70 years of SIA heritage. Also, here’s your chance to witness for yourself how SIA’s iconic cabin crew uniform and cabin products have evolved over the years.

Those who’ve always been curious about SIA’s training program will be able to take a look at how their training is conducted. The tour will also feature the latest cabin products and flight simulators.

Peeps who are bringing kids along will be glad to know that there are complimentary craft activities. Engage with hands-on activities prepared for you like shaping balloons into animals and making your own batik roses.

Head over to this link for more details.

SIA@Home
sia-at-home

Image Credits: Singapore Airlines

Prefer to dine comfortably at home instead? SIA’s got you with SIA@Home. You can order a home-dining experience for two created by world-renowned International Culinary Panel chefs. Pair it with your choice of wine or champagne.

For the perfect re-creation of SIA’s First Class or Business Class experience at home, you may want to purchase the all-inclusive package. It comes with the exquisite tableware and luxurious amenities one can expect onboard SIA flights.

Click here to view their dining packages.

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Cost-Cutting Measures Taken By SIA To Alleviate The Effects of COVID-19

The tourism industry has taken a significant hit due to the global travel restrictions and economic impact of the COVID-19 pandemic. In fact, the Singapore government temporarily suspended the operations of Terminal 4 to adapt to the decline of flights.

The national carrier Singapore Airlines (SIA) was heavily affected by the pandemic too. It is currently operating at 7% of its scheduled capacity. The drastic drop of the travel demands led to a net loss of S$1.12 billion in SIA’s first quarter. This is why the SIA Group had to employ cost-cutting measures aimed at mitigating the harsh financial effects of the current circumstance.

The following are some of the SIA’s cost-cutting measures.

1. OFFERING NO-PAY LEAVE SINCE MARCH

Having leave without pay is something that is seen in different fields including the tourism industry. More than 6,000 SIA Group staff have taken up varying days of no-pay leave amidst the collapse in air travel. This number accounts for more than a fifth of the 27,000 staff under the SIA Group. You see, the SIA Group includes SilkAir and Scoot.

Pilots, cabin crew, and ground staff members have taken no-pay leaves with a minimum of seven days. These people who are on no-pay leave or are on furlough are allowed to look for other sources of income and employment outside of the company, provided that they are non-work pass holders.

2. WORKING WITH PARTNERS TO RESCHEDULE PAYMENTS AND REDUCE COSTS

SIA is on a mission to negotiate adjustments with aircraft manufacturers. They have been and will continue to negotiate on existing orders and payment schemes to reduce near-term cash outflows. This strategy is something that many businesses are adopting.

3. CUTTING SALARIES AND WAGES

To reduce the lay-offs and to help the SIA Group to survive during this time, all the staff have taken cuts from their salaries. Managers and people with higher ranks have taken cuts ranging between 12 to 35 percent (%), with its Chief Executive Officer taking the highest cut of 35%. While all the other staff have taken a cut of about 10% on their basic salary.

4. HAVING EARLY RETIREMENT AND RELEASE OPTIONS

In its continuous search to reduce its operational costs, SIA has offered its cabin crew early release or retirement options. Cabin crew members who successfully apply for the scheme will receive benefits and payouts. The trainee crew will not be eligible. Eligible applicants have until August 2020 to apply. Each application will be considered on its merits. The results of the application will be released by mid-September 2020.

Cabin crew members will reap different benefits based on their employment status. For instance, crew members who are still serving their bond as of August 1 will be granted a waiver of any outstanding bond repayment if they successfully apply to leave early. On the other hand, crew members in the last year of their contract as of August 1 who successfully apply to leave early, will reap a pro-rated gratuity without having to complete the current contract.

Image Credits: unsplash.com

Experts have said that these various measures will help the SIA Group, but not to the extent that it can avoid eventual job cuts. This is due to the decrease in travel demands and the increase in current manpower. Moreover, a quick recovery is nowhere in sight as the International Air Transport Association stated that it will be until 2024 before the travel demand returns to the last year’s level.

Sources: 1 & 2

 

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Singapore Airlines to waive change fees for tickets issued between 6-31 March 2020

Singapore Airlines Promo 240215

Book with confidence by 31 March 2020 and have peace of mind with greater flexibility to reschedule your travel plans.

Singapore Airlines has announced via a Facebook post that they will waive change fees for all SIA and SilkAir tickets issued between 6 March 2020 and 31 March 2020. This new policy will give customers the flexibility to change their travel plans without incurring additional change fees, given the concerns over the growing global scale of the Covid-19 outbreak. Click here to learn more.

Global travel waiver policy

They will waive change fees for customers with SIA or SilkAir tickets issued on 6 March 2020 through 31 March for travel to and from all destinations. The new travel date must commence before 31 March 2021.

Top-up fees may still apply for fare differences in the new itinerary.

For cancellations, refunds would be in accordance with fare conditions of the ticket(s) purchased.

 

Customers who booked their tickets through travel agencies are advised to contact their agents for assistance. Customers who booked their tickets directly through Singapore Airlines may contact our reservations team in Singapore at +65 6223 8888. Customers may also contact our Singapore reservations team through our online form.

Due to the high volume of requests, we seek your understanding as it may take longer than usual for our customer service agents to respond to you. We apologise for any inconvenience caused.

Travel agents who require assistance may wish to contact SIA’s local sales offices.


Singapore Airlines and SilkAir is having a sale with crazy fares from as low as $118 all-in return. Book from 5 – 19 Mar 20

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Singapore Airlines and SilkAir is having a sale with crazy fares from as low as $118 all-in return. Book from 5 – 19 Mar 20

* Update 9 Mar 20: Singapore Airlines has announced that they will waive change fees for all SIA and SilkAir tickets issued between 6 March 2020 and 31 March 2020. This new policy will give customers the flexibility to change their travel plans without incurring additional change fees.

Get your holiday off to a great start with exciting fares to over 70 destinations worldwide from S$118.

Enjoy greater perks when you book a getaway with Singapore Airlines or SilkAir from 5 – 19 Mar 2020.

  • Travel period: Selected periods between now and 31 May 2020
  • Booking period: 5 – 19 Mar 2020

What’s more, book with the following cards below to enjoy exclusive perks:

  1. American Express Singapore Airlines KrisFlyer Credit Card: Redeem a 25″ Samsonite Robez Luggage or S$30 Capita Vouchers or both
  2. HSBC: Get up to S$110 worth of shopping vouchers when you spend with Singapore Airlines and SilkAir
  3. Mastercard ® Exclusive Offer: Receive S$50 Changi Gift Card for every S$500 purchased with Mastercard
  4. Mastercard ® Exclusive Offer: Receive a pair of Universal Studios Singapore passes with S$2000 purchased with Mastercard
  5. Maybank Charge and Redeem: Charge a minimum of S$1,500 and redeem American Tourister Wrap 20″ Spinner with Maybank Cards
  6. OCBC $50 Cash Rebate: Register and spend at least $1,000 with your OCBC Card.
  7. UOB Cards Spend & Get: FREE Thule Backpack with minimum spend of S$1,500 on UOB Cards. Plus, additional 4 KrisFlyer Miles per S$1 spent on KrisFlyer UOB Credit/Debit Cards

Click here or any of the fares below to be re-directed to the Singapore Airlines’s website.


Don’t have a HSBC Card? HSBC is currently giving away free Samsonite T5 Luggage worth S$560 when you apply for their credit cards.

Get FREE Samsonite T5 68cm Spinner Luggage (worth $560) when you apply for these credit cards

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Singapore Airlines and SilkAir to cancel hundreds of flights due to weak demand as a result of Covid-19 outbreak

[Travel Advisory] ADJUSTMENTS TO SINGAPORE AIRLINES AND SILKAIR SERVICES

Singapore Airlines and SilkAir will temporarily reduce services across their network due to weak demand as a result of the Covid-19 outbreak.

Details of the affected flights can be found in the tables below.

They will continue to monitor the situation and make further adjustments as necessary.

Affected customers will be notified and re-accommodated onto other flights.

If you have booked your tickets through a travel agency, please contact your agent for assistance. If you have booked your tickets directly with Singapore Airlines, please contact the SIA reservations team at (+65) 6223-8888 if you need any assistance.

As they are expecting large volumes of calls, they seek your patience and understanding that their customer service agents may take longer than usual to respond to you.

Singapore Airlines and SilkAir apologise for the inconvenience caused.

First posted on 18 February 2020, 0908hrs (GMT +8)

Check them out below:

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