Singapore Airlines to waive change fees for tickets issued between 6-31 March 2020

Singapore Airlines Promo 240215

Book with confidence by 31 March 2020 and have peace of mind with greater flexibility to reschedule your travel plans.

Singapore Airlines has announced via a Facebook post that they will waive change fees for all SIA and SilkAir tickets issued between 6 March 2020 and 31 March 2020. This new policy will give customers the flexibility to change their travel plans without incurring additional change fees, given the concerns over the growing global scale of the Covid-19 outbreak. Click here to learn more.

Global travel waiver policy

They will waive change fees for customers with SIA or SilkAir tickets issued on 6 March 2020 through 31 March for travel to and from all destinations. The new travel date must commence before 31 March 2021.

Top-up fees may still apply for fare differences in the new itinerary.

For cancellations, refunds would be in accordance with fare conditions of the ticket(s) purchased.

 

Customers who booked their tickets through travel agencies are advised to contact their agents for assistance. Customers who booked their tickets directly through Singapore Airlines may contact our reservations team in Singapore at +65 6223 8888. Customers may also contact our Singapore reservations team through our online form.

Due to the high volume of requests, we seek your understanding as it may take longer than usual for our customer service agents to respond to you. We apologise for any inconvenience caused.

Travel agents who require assistance may wish to contact SIA’s local sales offices.


Singapore Airlines and SilkAir is having a sale with crazy fares from as low as $118 all-in return. Book from 5 – 19 Mar 20

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Singapore Airlines and SilkAir is having a sale with crazy fares from as low as $118 all-in return. Book from 5 – 19 Mar 20

* Update 9 Mar 20: Singapore Airlines has announced that they will waive change fees for all SIA and SilkAir tickets issued between 6 March 2020 and 31 March 2020. This new policy will give customers the flexibility to change their travel plans without incurring additional change fees.

Get your holiday off to a great start with exciting fares to over 70 destinations worldwide from S$118.

Enjoy greater perks when you book a getaway with Singapore Airlines or SilkAir from 5 – 19 Mar 2020.

  • Travel period: Selected periods between now and 31 May 2020
  • Booking period: 5 – 19 Mar 2020

What’s more, book with the following cards below to enjoy exclusive perks:

  1. American Express Singapore Airlines KrisFlyer Credit Card: Redeem a 25″ Samsonite Robez Luggage or S$30 Capita Vouchers or both
  2. HSBC: Get up to S$110 worth of shopping vouchers when you spend with Singapore Airlines and SilkAir
  3. Mastercard ® Exclusive Offer: Receive S$50 Changi Gift Card for every S$500 purchased with Mastercard
  4. Mastercard ® Exclusive Offer: Receive a pair of Universal Studios Singapore passes with S$2000 purchased with Mastercard
  5. Maybank Charge and Redeem: Charge a minimum of S$1,500 and redeem American Tourister Wrap 20″ Spinner with Maybank Cards
  6. OCBC $50 Cash Rebate: Register and spend at least $1,000 with your OCBC Card.
  7. UOB Cards Spend & Get: FREE Thule Backpack with minimum spend of S$1,500 on UOB Cards. Plus, additional 4 KrisFlyer Miles per S$1 spent on KrisFlyer UOB Credit/Debit Cards

Click here or any of the fares below to be re-directed to the Singapore Airlines’s website.


Don’t have a HSBC Card? HSBC is currently giving away free Samsonite T5 Luggage worth S$560 when you apply for their credit cards.

Get FREE Samsonite T5 68cm Spinner Luggage (worth $560) when you apply for these credit cards

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Singapore Airlines and SilkAir to cancel hundreds of flights due to weak demand as a result of Covid-19 outbreak

[Travel Advisory] ADJUSTMENTS TO SINGAPORE AIRLINES AND SILKAIR SERVICES

Singapore Airlines and SilkAir will temporarily reduce services across their network due to weak demand as a result of the Covid-19 outbreak.

Details of the affected flights can be found in the tables below.

They will continue to monitor the situation and make further adjustments as necessary.

Affected customers will be notified and re-accommodated onto other flights.

If you have booked your tickets through a travel agency, please contact your agent for assistance. If you have booked your tickets directly with Singapore Airlines, please contact the SIA reservations team at (+65) 6223-8888 if you need any assistance.

As they are expecting large volumes of calls, they seek your patience and understanding that their customer service agents may take longer than usual to respond to you.

Singapore Airlines and SilkAir apologise for the inconvenience caused.

First posted on 18 February 2020, 0908hrs (GMT +8)

Check them out below:

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KrisFlyer is offering 51% off miles redemption on Singapore Airlines/SilkAir flights. Book by 31 Jan 20

KrisFlyer turns 21 this February!

Come celebrate with KrisFlyer! For this month only, enjoy 51% off when you redeem a flight on Spontaneous Escapes. Yes, that’s right, KrisFlyer is offering an EXTRA 21% off, on top of their usual 30% discount for redemption bookings to selected destinations in the Singapore Airlines and SilkAir network.

Simply redeem your flights on singaporeair.com from now till 31 January 2020 to qualify, for travel from 1 to 29 February 2020 inclusive.

Seat availability is on a first-come, first-served basis, so hurry and redeem your flights now. Terms and conditions and blackout dates apply.

Travel Destinations

The number of KrisFlyer miles required for redemption shown below is for per person per one-way travel, after applying the discount. Taxes and fees will apply in addition to the required redemption mileage and must be paid separately by the passenger in the applicable currency.

Redemption discount applies strictly to flights listed in the table below. For return flight bookings, flight numbers for both sectors have to match with flights listed for the respective discounts to be valid. Blackout dates apply.

Click here to be redirected to the KrisFlyer’s page.

Singapore Airlines Destinations

FROM MILES REQUIRED FOR ECONOMY CLASS MILES REQUIRED FOR BUSINESS CLASS
Singapore to Kuala Lumpur 7,500
3,675
19,000
9,310
Kuala Lumpur to Singapore 7,500
3,675
19,000
9,310
Singapore to Jakarta 7,500
3,675
-
Jakarta to Singapore 7,500
3,675
-
Singapore to Surabaya 7,500
3,675
19,000
9,310
Surabaya to Singapore 7,500
3,675
19,000
9,310
Singapore to Bali 7,500
3,675
19,000
9,310
Bali to Singapore 7,500
3,675
19,000
9,310
Singapore to Hanoi 12,500
6,125
Hanoi to Singapore 12,500
6,125
Singapore to Ho Chi Minh City 12,500
6,125
Ho Chi Minh City to Singapore 12,500
6,125
Singapore to Bangkok 12,500
6,125
21,500
10,535
Bangkok to Singapore 12,500
6,125
21,500
10,535
Singapore to Manila 12,500
6,125
21,500
10,535
Manila to Singapore 12,500
6,125
21,500
10,535
Phuket to Singapore 12,500
6,125
21,500
10,535
Singapore to Taipei 15,000
7,350
-
Taipei to Singapore 15,000
7,350
-
Singapore to Guangzhou 15,000
7,350
-
Guangzhou to Singapore 15,000
7,350
-
Singapore to Hong Kong 15,000
7,350
30,500
14,945
Hong Kong to Singapore 15,000
7,350
30,500
14,945
Hong Kong to San Francisco 33,000
16,170
89,000
43,610
San Francisco to Hong Kong 33,000
16,170
89,000
43,610
Singapore to Beijing 20,000
9,800
39,000
19,110
Beijing to Singapore 20,000
9,800
39,000
19,110
Singapore to Shanghai 20,000
9,800
39,000
19,110
Shanghai to Singapore 20,000
9,800
39,000
19,110
Singapore to Busan - 47,000
23,030
Busan to Singapore 25,000
12,250
47,000
23,030
Singapore to Seoul 25,000
12,250
47,000
23,030
Seoul to Singapore 25,000
12,250
47,000
23,030
Singapore to Fukuoka 25,000
12,250
47,000
23,030
Fukuoka to Singapore - 47,000
23,030
Singapore to Tokyo - 47,000
23,030
Tokyo to Singapore - 47,000
23,030
Singapore to Nagoya 25,000
12,250
47,000
23,030
Nagoya to Singapore 25,000
12,250
47,000
23,030
Singapore to Osaka 25,000
12,250
47,000
23,030
Osaka to Singapore 25,000
12,250
47,000
23,030
Singapore to Ahmedabad 18,500
9,065
39,000
19,110
Singapore to Kolkata 18,500
9,065
39,000
19,110
Singapore to Bangalore 18,500
9,065
-
Singapore to Dhaka - 39,000
19,110
Dhaka to Singapore - 39,000
19,110
Singapore to Malé 18,500
9,065
39,000
19,110
Malé to Singapore 18,500
9,065
-
Singapore to Adelaide - 62,000
30,380
Adelaide to Singapore 28,000
13,720
62,000
30,380
Singapore to Brisbane 28,000
13,720
62,000
30,380
Brisbane to Singapore 28,000
13,720
62,000
30,380
Singapore to Dubai 25,000
12,250
49,000
24,010
Dubai to Singapore 25,000
12,250
49,000
24,010
Singapore to Johannesburg 25,000
12,250
49,000
24,010
Johannesburg to Singapore 25,000
12,250
49,000
24,010
Singapore to Amsterdam 38,000
18,620
-
Singapore to Barcelona 38,000
18,620
92,000
45,080
Barcelona to Singapore 38,000
18,620
92,000
45,080
Singapore to Düsseldorf - 92,000
45,080
Düsseldorf to Singapore - 92,000
45,080
Singapore to London 38,000
18,620
-
London to Singapore 38,000
18,620
-
Singapore to Milan 38,000
18,620
92,000
45,080
Milan to Singapore 38,000
18,620
-
Singapore to Rome 38,000
18,620
92,000
45,080
Rome to Singapore - 92,000
45,080
Singapore to Paris 38,000
18,620
92,000
45,080
Singapore to Frankfurt 38,000
18,620
92,000
45,080
Frankfurt to New York 22,500
11,025
-
New York to Frankfurt 22,500
11,025
-
Manchester to Houston 22,500
11,025
-
Houston to Manchester 22,500
11,025
-
Singapore to San Francisco 38,000
18,620
95,000
46,550
San Francisco to Singapore 38,000
18,620
95,000
46,550

SilkAir Destinations

FROM MILES REQUIRED FOR ECONOMY CLASS MILES REQUIRED FOR BUSINESS CLASS
Singapore to Kuala Lumpur 7,500
3,675
19,000
9,310
Kuala Lumpur to Singapore 7,500
3,675
19,000
9,310
Singapore to Penang 7,500
3,675
19,000
9,310
Penang to Singapore 7,500
3,675
19,000
9,310
Singapore to Bandung 7,500
3,675
-
Bandung to Singapore 7,500
3,675
-
Singapore to Bali - 19,000
9,310
Bali to Singapore - 19,000
9,310
Singapore to Surabaya 7,500
3,675
-
Surabaya to Singapore 7,500
3,675
-
Singapore to Lombok 7,500
3,675
19,000
9,310
Lombok to Singapore 7,500
3,675
19,000
9,310
Medan to Singapore 7,500
3,675
-
Singapore to Davao City - 21,500
10,535
Davao City to Singapore - 21,500
10,535
Cebu to Singapore 12,500
6,125
-
Singapore to Phuket 12,500
6,125
21,500
10,535
Phuket to Singapore 12,500
6,125
21,500
10,535
Singapore to Hanoi 12,500
6,125
-
Hanoi to Singapore 12,500
6,125
-
Singapore to Phnom Penh 12,500
6,125
21,500
10,535
Phnom Penh to Singapore 12,500
6,125
21,500
10,535
Singapore to Chengdu 15,000
7,350
-
Chengdu to Singapore 15,000
7,350
-
Singapore to Chongqing 15,000
7,350
-
Chongqing to Singapore 15,000
7,350
-
Singapore to Shenzhen 15,000
7,350
-
Shenzhen to Singapore 15,000
7,350
-
Singapore to Xiamen 15,000
7,350
-
Xiamen to Singapore 15,000
7,350
-
Singapore to Hiroshima 25,000
12,250
47,000
23,030
Hiroshima to Singapore 25,000
12,250
47,000
23,030
Singapore to Chennai - 39,000
19,110
Singapore to Kochi 18,500
9,065
39,000
19,110
Kochi to Singapore - 39,000
19,110
Singapore to Kathmandu - 39,000
19,110
Kathmandu to Singapore - 39,000
19,110
Singapore to Malé 18,500
9,065
-
Malé to Singapore 18,500
9,065
-
Singapore to Darwin 20,000
9,800
36,500
17,885
Darwin to Singapore 20,000
9,800
36,500
17,885
Singapore to Cairns 28,000
13,720
62,000
30,380
Cairns to Singapore 28,000
13,720
62,000
30,380

Premium Economy Class Redemptions

FROM MILES REQUIRED FOR PREMIUM ECONOMY CLASS
Singapore to Beijing 32,000
15,680
Beijing to Singapore 32,000
15,680
Singapore to Shanghai 32,000
15,680
Shanghai to Singapore 32,000
15,680
Singapore to Tokyo 34,500
16,905
Singapore to Hong Kong 24,500
12,005
Hong Kong to Singapore 24,500
12,005
Singapore to Delhi 32,000
15,680
Singapore to Mumbai 32,000
15,680
Brisbane to Singapore 47,000
23,030
Singapore to Melbourne 47,000
23,030
Melbourne to Singapore 47,000
23,030
Singapore to Sydney 47,000
23,030
Sydney to Singapore 47,000
23,030
Singapore to Dubai 37,000
18,130
Dubai to Singapore 37,000
18,130
Singapore to Istanbul 37,000
18,130
Istanbul to Singapore 37,000
18,130
Singapore to Johannesburg 37,000
18,130
Johannesburg to Singapore 37,000
18,130
Singapore to Barcelona 64,500
31,605
Barcelona to Singapore 64,500
31,605
Singapore to Rome 64,500
31,605
Rome to Singapore 64,500
31,605
Singapore to Paris 64,500
31,605
Paris to Singapore 64,500
31,605
Singapore to Frankfurt 64,500
31,605
Manchester to Houston 47,000
23,030
Houston to Manchester 47,000
23,030
Frankfurt to New York 68,000
33,320
New York to Frankfurt 68,000
33,320
Singapore to New York 73,000
35,770
New York to Singapore 73,000
35,770

To redeem, please complete the following:

  1. Log in to your KrisFlyer account with your KrisFlyer membership number/ email address and password at the top right corner of this page.
  2. Select ‘Book a Flight’ on your dashboard.
  3. Click ‘Redeem flights’ and select your travel details.
  4. Redemption discount will only be reflected in the booking summary panel after you have selected the flights.

Seats are limited, and redemption availability is on a first-come-first-served basis.

Here’s an example of the discount being reflected on the booking summary:

Editor’s note: You need to make sure you are choosing a ‘Saver‘ fare AND the correct Selected Flights (e.g. SQ618, SQ620, SQ622 to Osaka) for the promotion. Otherwise the discount will not show. If you are planning to book return fares, BOTH must match the criteria to see the discount. 

Terms & Conditions

  1. The promotion is only applicable for online redemption of Saver Awards in Economy, Premium Economy and Business Class on selected Singapore Airlines and SilkAir operated flights. Eligible bookings can only be made through singaporeair.com. This promotion is not available through KrisFlyer Membership Services, SIA Ticket Offices, travel agents or any other channels.
  2. To qualify for the promotion, tickets must be issued between 15 to 31 January 2020 (GMT+8), both dates inclusive, for travel between 1 to 29 February 2020 (GMT+8), both dates inclusive. All travel must be completed by 29 February 2020 (GMT+8). If any part of the itinerary is confirmed after the promotion period or falls outside the applicable travel period or contains an ineligible flight, the entire itinerary will not be eligible for the promotion.
  3. Any waitlist redemption that is confirmed after 31 January 2020 (GMT+8) will not be entitled to the discount and will be charged at full mileage levels.
  4. Any change is strictly not permitted for bookings made under this promotion. Cancellation is also not permitted for partially used or totally unused tickets.
  5. This promotion cannot be combined with any other discount or promotion.
  6. This promotion is applicable to one-way and round-trip travel. No stopovers are allowed for this promotion.
  7. Taxes and fees are applicable in addition to the required redemption mileage and paid for separately by the passenger in the applicable currency.
  8. The 51% discount level is only applied on the number of KrisFlyer miles required for an Economy Class Saver, Premium Economy Class Saver, and/or Business Class Saver award ticket. It does not apply to commercial tickets purchased with part miles, part cash. Taxes and fees are separately charged and payable and are not subject to any discount. The 51% discount is displayed upon selection of eligible flight(s) during booking on singaporeair.com.
  9. All redemptions are subject to seat availability at the time of booking.
  10. KrisFlyer terms and conditions apply.
  11. KrisFlyer reserve the right to change the eligible destinations, flight numbers and travel dates, without prior notice.
  12. KrisFlyer reserve the right to vary these terms and conditions or terminate this promotion without prior notice at their own sole discretion.
  13. For enquiries, please contact KrisFlyer Membership Services.

CNY Promo: Receive up to $200 Cash Ang Pows for each credit card applied from 16 – 31 Jan 2020

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Singapore Airlines & SilkAir offering special sale fares from as low as S$138 to destinations in Southeast Asia. Book by 31 Jan 20

Plan your next perfect getaway in a Southeast Asia

From now till 31 January 2020, book your fares on singaporeair.com/southeastasia to enjoy special fares from as low as S$138 Economy all-in return.

Sale period:
Early Bird Fares: Now to 30 September 2020
Special Fares: Now to 31 January 2020

Outbound travel period:
Early Bird Fares: Book at least 5 – 60 days before departure
Special Fares: Selected travel period from 01 February to 31 March 2020

Destinations Early Bird Fares Special Fares
Bandar Seri Begawan (Brunei) SGD358 -
Phnom Penh SGD308 SGD188
Siem Reap SGD328 SGD218
Medan SGD208 SGD158
Semarang SGD208 -
Bandung SGD228 SGD198
Surabaya SGD258 SGD178
Jakarta SGD268 SGD198
Yogyakarta SGD258 -
Denpasar (Bali) SGD308 SGD248
Makassar SGD368 -
Lombok SGD388 -
Balikapapan SGD448 -
Manado SGD458 -
Penang SGD138 SGD148
Kuala Lumpur SGD138 SGD138
Yangon SGD268 SGD198
Mandalay City SGD378 -
Cebu SGD268 SGD278
Manila SGD318 SGD258
Davao SGD358 -
Phuket SGD188 SGD188
Bangkok SGD248 SGD238
Koh Samui SGD428 -
Ho Chi Minh City SGD258 SGD208
Hanoi SGD318 SGD248
Da Nang SGD428 -
Who will you travel with? Share these promo fares with your friends and loved ones!

Terms & Conditions

The above promotional fares are per person, and include the price of the air ticket and associated taxes and surcharges only. Fares are correct as at 09 January 2020 and may change due to currency fluctuations. The fares are valid for booking from now to 31 January 2020, and available for travel out of Singapore from 1 February 2020 to 31 March 2020, subject to seat availability. Blackout dates and flight restrictions apply. Other terms and conditions apply. For bookings, visit singaporeair.com/southeastasia

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