How To Be More Productive During Quarantine

With the beaming light from my phone and a distinct “ding”, I received a message from my friend. She was up until the wee hours to finish her Interior Design plates. She asked my professional advice regarding the root of her need to procrastinate.

Productivity is premium at this time. It is usually expressed as a ratio of input to output. You may illustrate it as the number of products produced per working hour. Given the cost of the working hours, productivity can also measure the efficiency of a business.

Productivity matters because there is so much that needs to get done in a day. In most business models, profitability is a function of productivity, price, and volume. Interestingly, productivity can be seen as subjective. You define how productive you are. Often, there is a gap between reality and perceived productivity. Combat this by following these tips.

1. SET BITE-SIZED TASKS
2. FOCUS THEN PAUSE
3. KNOW WHY YOU PROCRASTINATE
4. BE PRESENT
5. ALLOW YOURSELF TO FAIL

#1: SET BITE-SIZED TASKS

You do not have to finish everything in one consumption. For instance, I have taken the Google Digital Garage Digital Marketing course for three days. Initially, I have the choice to finish everything in one day or to follow the rhythm of my pacing. I chose the latter. It is healthier that way!

Create a schedule for tasks that need to be completed and break these down into tiny parts. Segmentation allows you to celebrate the completion of each task. This boosts your confidence and helps increase your motivation to continue on.

#2: FOCUS THEN PAUSE

Create a schedule following a specific time-slot to guide your work from home. Focus for periods spanning from 90 to 120 minutes. Then, pause and walk within your flat or nearby. This will help you refresh your mind.

You may also indulge yourself in distractions. It does not hurt to play a game for 10 to 20 minutes. Do the things you were told not to do at the workplace. You deserve this short break. Afterwards, go back to the task at hand.

#3: KNOW WHY YOU PROCRASTINATE

Going back to my friend, I analyzed her need to procrastinate. In her case, it is because she is a perfectionist. She feels the pressure of designing her plates right to get the approval of her supervisor. People envision outcomes so outstanding that their expectations become more intimidating than inspirational.

“Perfectionists aren’t people who do something perfectly. Perfectionists are people who fantasize about doing something perfectly.” – Mr. John Perry, a Philosophy Professor at Stanford University

For entrepreneurs who hold accountability for everything, procrastination is a problem. It usually happens when they have no experience or are not familiar with the topic at hand. Knowing why you procrastinate is the first step!

#4: BE PRESENT

Oh, mindfulness! I have completed 11 days of my mindfulness meditation journey. In my path, I realized that being present is a great way to be productive.

A mindful person knows how to differentiate what is “important” and what is “urgent”. Knowing these labels can help you prioritize certain tasks. Moreover, you will be able to lessen the time spent on unimportant tasks.

#5: ALLOW YOURSELF TO FAIL

Productivity does not equate to perfection! Allow yourself to abandon the plan for the day. Sometimes, things do not go the way you want it to. With the uncertainty knocking in our doors, it is helpful to focus on the progress and allow yourself to fail once in a while.

Image Credits: unsplash.com

Technology can either help or distract you. Does it mean that you will quit using it entirely? Of course not! Allow your brain to move from one task to another whenever it pleases. After all, the circuit breaker period is teaching us the importance of slowing down and focusing on what is important.

Sources: 1 & 2

Read More...

5 Praiseworthy Qualities Of A Leader

Leaders shape our communities, organizations, and nations. The global pandemic that occupies our lives now has shown some of the best and worst practices of leaders across the world. We need good leaders to guide us and to help us make large-scale decisions that will influence the quality of our lives.

That being said, here are some of the most commendable qualities that a number of leaders have.

#1: RESILIENCE

“People are afraid, and when people are afraid, when their pie is shrinking, they look for somebody to hate. They look for somebody to blame. And a real leader speaks to anxiety and to fear and allays those fears, assuages anxiety.”

-Henry Louis Gates, former leader of the African and American Research Institute at Harvard University

As you embrace the huge responsibility of leading a pack, you will encounter different adversities a long the way. It is up to you to become resourceful in solving each problem that comes your way. A resilient leader is a person who sees failures as temporary setbacks, which they can recover from. Pliant like a bamboo, a resilient leader stands still in the test of time.

#2: TRANSPARENCY

“Great leaders have the uncanny ability of not letting rumors spread by being open and transparent and embracing solutions not problems. If an employee is frustrated with customer, they make you put that negative energy into coming up with a solution. If coworkers have a rift, rather than nurturing the gossip the leader makes you get over it and fix the issue.”

-Kevin Sides, CMO of ShipMonk

Nothing will make people more agreeable or less defensive than you being humble when admitting your own mistakes. Having reasonable and stable personal and professional relationships relies on you taking the responsibility for your own actions. You must be transparent, especially when it comes to your mistakes. A transparent leader acknowledges his or her actions and apologizes whenever necessary.

#3: EMOTIONAL INTELLIGENCE (EQ)

“If you are tuned out of your own emotions, you will be poor at reading them in other people.”

-Daniel Goleman, renowned author and science journalist

Your IQ can only secure you the position, your EQ will let you thrive. Emotional intelligence helps you boost your self-awareness, self-control, motivation, empathy, and social skills. It is finding the balance within yourself and the chemistry in others. A leader with a high EQ can relate to his or her employees more and can solve the obstacles without emotional roadblocks.

#4: EMPATHY

“Empathy not only allows great leaders to understand their employees and their customers better, but it also is known to enhance pro-social (aka helping) behaviors. Because of this, empathy enables leaders to address issues faster and with more precision, and it makes them more flexible to respond to an ever-changing business environment.”

-Jeff Kear, founder of Planning Pod

Empathy is part of the EQ. It is the ability to put yourself in another person’s shoe (idiomatically speaking). Empathy is correlated with job performance. People who show more empathy towards others are viewed to be better leaders. Fortunately, empathy can be learned and cultivated in the workplace. It is up to you to transform your environment.

#5: RESPECT

“Respect is how to treat everyone, not just those you want to impress.”

-Richard Branson, founder of the Virgin Group

Treating people with respect is one of the most important things that a leader can do. Respect will ease the tensions, help solve conflicts, create trusts, and improve efficiency. After all, respect begets respect.

Image Credits: unsplash.com

While successful leaders may exhibit these qualities to varying degrees, all good leaders reap the advantages of these characteristics.

Sources: 1 & 2

Read More...

How To React To Poor Customer Service

It is common sense to think that good customer service goes hand-in-hand with success. More than ever, customers have formed higher expectations due to the comparisons they see online. Should a customer be disappointed, he or she will make sure that the entire Internet knows about it. Releasing your frustrations online may not be the best way. Reducing your frustrations in a healthy manner is.

Having a bad customer service experience can feel like enduring an unresolved loop. The unpleasant encounter can leave all these negative emotions for a duration of time. If you cannot handle these experiences through processing or re-direction, you are bound to linger onto these negative emotions.

Do not let your negative emotions of frustrations and disappointments consume you, follow these coping suggestions.

TALK TO THE MANAGER

As a paying customer, you are expected to be treated with respect and deference. Customer service agents are paid to actively listen to your queries and to expedite the purchasing process. You may seek the help of the manager, if the customer service agent cannot meet your requests or constantly answers with: “I am not authorized to do that.”

No matter how negative you feel, you have no right to blame everything to the company. Talk to the manager about what happened and how the event broke down. Highlight what you think a fair compensation looks like.

DETERMINE WHAT YOU WANT

Ask yourself honestly: do you want them to be punished or to learn? There are different ways to communicate what you want such as writing a complaint or speaking to the manager. However, there is another route that you can take. You can humanize the situation by understanding the other person’s point of view. Think of reasons why the employee is treating you this way.

Perhaps, your request cannot be given without bending the company’s rules. Is the employee is enduring a bad day or a horrible boss? Nonetheless, it requires compassion and empathy for the other person. These traits may not be practiced by everyone. It is so hard to give empathy when you are fueled by negative emotions and a goal to punish the other person. As hard as it may seem, please try.

FIND AN OUTLET

I have been in your situation multiple times. Recently, I had my armpits waxed. The personnel burnt my skin and said that she cannot get some of my armpit hair. It sucks to pay for a service that I did not enjoy. Moreover, I opt to endure the painful alternative of plucking. I have two options: to scream at the personnel or to politely leave the establishment. I chose the latter. Why? It is Christmastime – a season of generosity and love. I would rather put aloe vera on my skin than have her get reprimanded by her boss.

I found a way to validate my unwanted emotions without harming anyone. I told my significant other and my friends about the event. It is best to find someone who can give you his or her meaningful opinions and make you feel that your voice is heard. You cannot get that with a heated online post!

Sources: 1 & 2

Read More...

Unique Business Ideas For Year 2020

Envisioning a business framework can be a mind-bending task. You need to come up with a simple or an unusual idea that will bring profitable margins. Opportunities are bountiful, but many people have difficulty in recognizing them. What separates a successful entrepreneur from others is his or her ability to see and seize the opportunity.

On that note, here are some unique business ideas to consider next year.

#1: LOGO DESIGNER

As I was watching a renowned Tattoo artist review the different tattoos seen in cinema, I realized how important branding and logos are to a person or a business. It emphasizes ones beliefs and sends out a message. Help your clients send out the “right” message by designing their logos for them. Offer your design services to help businesses brand their materials or products.

#2: VINTAGE RESELLER

The entrepreneur behind the fashion maven Nasty Gal started out as a vintage reseller. She thrift shops and sells vintage items online for a higher premium. You can do the same by curating your own vintage or pre-loved collection.

You do not have to actually make or own your products in order to showcase your creativity. Simply resell these items online and use your photography skills to attract more customers in Instagram, Carousell, and beyond.

#3: HEAD LICE REMOVER

Bugs and pests are nasty! Fortunately, you can make a fortune out of it by providing “removal services”. Head lice are out there and come when you least expect them – scavenging on your child’s hair. With a few medicated shampoos and oils as well as a set of combing tools, you will be able to help several mothers out there!

#4: MANNEQUIN SELLER

Whether you acquired mannequins by chance or by choice, you can re-sell or rent them out to businesses or individuals who need them. Is there a retail store coming up in your neighborhood? Offer your services with a discount to start a professional relationship. Who knows? They might branch out in a year or two.

#5: JEWELRY VENDOR

Josh Opperman started his website called I Do, Now I Don’t when he was left by the woman he was supposed to marry after a three-month engagement period. When he took his fancy ring back to the jeweler, he was offered US$3,500 for it. He refused ad he paid over US$10,000 for its original price. Imagine that!

Image Credits: pixabay.com

Hence, he opened a website that allows people to sell their engagement rings for a friendlier price that the jewelry store. Think of it as Carousell or Craigslist for fine jewelry. Now, you may adapt the same business framework and put a local twist to it.

Sources: 1 & 2

Read More...

Surefire Ways To Sell Your Items On Instagram

Whether Snapchat agrees or not, Instagram reigns supreme when it comes to engaging its audience. These days, many Singaporeans refer to Instagram as their catalogue of all things travel or lifestyle-related.

Consider the following tips to help you figure out how to sell your items on Instagram with or without its pesky algorithm.

POST THE BEHIND-THE-SCENES CONTENT WITH STORIES

Over 200 million people use Instagram stories on a daily basis. More than one-third of this number view stories for business purposes. Instagram stories last for 24 hours, and they do not show the comments or likes publicly. This means that you can post as many stories as you want to feature a spotlight product or a flash sale.

Image Credits: pixabay.com

Use text, drawing tools, stickers, and GIFs to bring your brand’s creativity to life.

SELL YOUR ITEMS THRU HASHTAGS

As an Instagram user, you are probably aware of the importance of hashtags. Hashtags are important to brands as these tags direct the specific consumers. Branded hashtags represent the majority of big brands such as #BMW or #Prada.

The most used hashtags come from these well-known brands. You may either use their power to your advantage by using related hashtags or use hashtags exclusive to your brand.

USE INSTAGRAM ADS TO REACH YOUR TARGET AUDIENCE

Instagram provides a variety of targeting options through its Instagram Ads feature. You can choose specific targets that will suit your business’ needs. With promotion, you can choose how much you will spend, where your ads will be seen, and how long you want to run them.

Simply set up your business profile account and click the “promote” button. Instagram ads are critical to the marketing strategies of any business.

HOST INSTAGRAM-ONLY PROMOTIONS

With Instagram, you may host an Instagram-only promotion for your followers. They can click the link in your bio to join. To amp up your promotion, you may consider establishing partnerships with Instagram Influencers within the area such as Melissa Koh.

Image Credits: pixabay.com

Instagram influencers continue to be popular given that sponsorships have nearly replaced digital ads these days. The personal recommendations that they add boost the brand’s image. The personal touch makes it easier for consumers to imagine themselves while using your products.

Sources: 1 & 2

Read More...