Sneaky Tricks Restaurants Use to Increase Your Bill

Dining out in Singapore is an experience that blends a diverse culinary scene with sophisticated ambiance. However, have you ever wondered why you sometimes end up spending more than you planned? Well, restaurants are masters of subtle psychological and environmental techniques designed to encourage you to indulge.

Here are some clever tricks they use to make you open your wallet wider.

MENU MANIPULATION

Menus in Singaporean restaurants are often carefully crafted to guide your choices and increase spending. High-margin items are highlighted with pictures, bold fonts, or boxes around them to grab your attention. Expensive items are strategically placed next to moderately priced ones to make the latter seem more reasonable.

Image Credits: unsplash.com

Fewer choices can actually increase your likelihood of ordering high-profit items. When overwhelmed with too many options, diners tend to choose the familiar or highlighted options.

ENVIRONMENTAL INFLUENCE

The environment in which you dine significantly impacts how much you spend. Soft lighting and mellow music create a relaxing atmosphere, making diners more likely to order additional courses or drinks. Larger tables and comfortable seating can encourage longer stays and more orders. Conversely, smaller tables can make you feel cramped, potentially leading you to leave sooner and spend less.

PORTION CONTROL TACTICS

Restaurants often employ portion control tricks to maximize profit. Waitstaff are trained to suggest larger portions or additional sides, often making these suggestions sound like deals you can’t refuse. Smaller portions on larger plates can make the dish seem more luxurious and justify a higher price.

PRICING STRATEGIES

Prices are rarely rounded off, and there’s a reason for that! A dish priced at S$9.99 instead of S$10.00 makes it appear cheaper, even though the difference is negligible. This tactic, known as charm pricing, is widely used because it effectively tricks your brain into perceiving a better deal.

STRATEGIC SEATING ARRANGEMENTS

Where you sit can also influence your spending. Window seats and central locations are prime spots often reserved for larger groups or those ordering more, subtly encouraging you to spend more to “earn” the better view. Positioning the bar where it’s highly visible and accessible encourages diners to start with drinks, increasing the overall bill.

PROMOTIONAL PRESSURE

Creating a sense of urgency can drive spending. Limited-time offers and seasonal dishes create a FOMO, prompting you to order these items before they disappear. Moreover, bundling items together at a slight discount encourages you to spend more than you might have planned. Not to mention, happy hour specials and exclusive deals also contribute significantly to this effect.

SOCIAL INFLUENCE

The power of suggestion is another subtle but effective strategy. Highlighting “chef’s specials” or “most popular” dishes can guide your choices, leading you to order higher-margin items. Personal recommendations from friendly waitstaff can be hard to resist, especially if they are trained to suggest higher-profit items.

Image Credits: unsplash.com

Understanding how restaurants influence your spending can help you make more mindful choices while still enjoying the rich culinary experiences the country has to offer. Remember, being aware of these tricks doesn’t mean you can’t indulge; it just means you’re doing so on your own terms!

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Here are some useful advice on how to build your brand on Instagram

Building a brand on Instagram

Have you been thinking about managing your social media accounts for personal brand marketing? If you’re new and not sure what to do, it can be tough to start. Here are some tips from Lina Marican, Managing Director of Mutant Communications, on how to build your brand on Instagram.

#1: Define your brand purpose

To get started, one must know their brand purpose on Instagram. If you’re a consumer brand, then it’s obvious that your key purpose would be to use Instagram to engage your consumers and target audience.

Marican states that businesses can also use Instagram to work on their employer branding. This is especially relevant if the company is looking to attract younger talents in its future plans for hiring. This is probably a given since people in their 20s to early 30s are on Instagram most of the time.

 

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Identifying your brand purpose is the first step to guide your content strategy going forward.

#2: Find your aesthetics and stick to it

As Instagram is mainly a visual platform, it’s important to find your brand’s artistic visual identity. Get it right from the start with a set of guidelines. The overall look and feel should help you tell a compelling story.

You know you’re on the right track when your target audience is able to associate your aesthetics to your brand as soon as they catch sight of your posts while scrolling through their Instagram feed.

It’s also essential that you research your target audience – their lifestyle and the other brands they are following – while aiming to meet in the middle.

#3: Share the right mix of content
Share the right content on Instagram

Image Credits: Pinterest

“A lot of brands tend to get this wrong, actually,” said Marican.

Many brands get on Instagram eyeing it as an advertisement platform. They think that it’s a place to talk about products, services, deals, and promotions. While that may work, there are many Instagram users who seek to be entertained, educate themselves, be inspired, or to connect with the community.

With that said, brands should learn how to strike the right balance. It’s not just about blasting promotions all the time.

“Take a look at maybe three different types of contents that you can put out,” advised Marican. Firstly, since you’re a brand, you do need promotional posts or product news. Secondly, think about conversational posts like contests, giveaways, and polls where you can have a two-way conversation with your audience. Thirdly, consider sharing posts. Look out for what’s out there in the industry and collaborate with other influencers and partners.

#4: Use the available tools to your advantage

Marican mentioned that her favourite tool is Instagram Live, where brands can use to live stream behind-the-scenes during events. There are also Instagram stories where companies can take advantage of to produce bite-sized content.

If you have shoppable content or an e-commerce store, use the shoppable tags on your posts so your audience can click through and buy your product instantly. 

#5: Measure your success

For those who need to report to higher-ups, it’s important to know how to measure your success via analytics. Set up an Instagram business profile if you don’t already have one. The page analytics tool will help you to evaluate your performance, strategy, and give you an idea on how to grow your following.

With these data, you will also figure out the best time to share posts, how frequently you should post to get maximum engagement and know what works best with your target audience.

#6: Be smart when including hashtags
Use the right hashtags on Instagram

Image Credits: Digital Marketing Institute

Marican shares that maxing out on hashtags can make a person or brand look untargeted and unprofessional.

There are better ways to use hashtags. For example, branded hashtags. While looking at your own brand, come up with a hashtag that is concise and memorable. This also makes it easier for your followers to go back to search for previous content you’ve posted with a hashtag unique to your company.

The other type of hashtag is the trending or industry-specific ones. As there are tons of popular hashtags out there, brands should do their analysis and review the ones that get the most engagement.

Together with your branded hashtags, including a few trending or industry-specific ones will do the trick.

About Mutant Communications
Mutant Communications team

Image Credits: Mutant Communications

Mutant Communications offers a range of services including public relations, content, and branding. If you think it’s better to engage professionals to handle the digital marketing side of your brand, Mutant Communications’ digital marketing experts can help.

Whether your objectives are to raise awareness of specific initiatives, drive consideration for products, generate leads or sales online, or nurture a loyal community of brand advocates, the team promises to be with you every step of the way.

They will work closely with you from start to finish to ensure the digital strategy is cohesive, maximizes returns, and complements your wider business goal.

These are some areas in digital marketing they can aid you in:

  • Lead Generation Campaigns
  • Content Creation and Design
  • Social Media Strategy
  • Social Media Copywriting
  • Digital & Social Ad Spend Strategy

Check out their case studies here.

If you’re keen to engage their services, email them via [email protected] or fill up this online form and the team will get back to you regarding your queries as soon as they can.

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