StarHub is offering customers affected by the 15 April 2020 Home Broadband service disruption a one-time 20% rebate on their Home Broadband monthly fee. Affected customers will just need to complete a simple form online at starhub.com/broadband-rebate by 26 April 2020. This rebate will be credited onto customers’ May 2020 bills directly.
We are deeply sorry for the disruption of service and the frustration you faced that day. Offering robust network quality underpins your confidence in our services, more so during the nationwide circuit breaker. We are increasing our efforts, reviewing our processes and staying vigilant. Thank you.
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